Cropping doesn’t work with auto-scaled images

I seem to struggle with the same problem at the moment.

Is there a way to deal with this? Setting the setting to false doesn’t seem to do the trick..

I added this bit of code and it’s working for me now, at least with newly uploaded images.

add_filter( 'big_image_size_threshold', '__return_false' );

Ahh, I also did that. But that doesn’t fix the problem with already uploaded images unfortunately..

Hi there, this “feature” (autoscaling) isn’t exactly new. It was introduced in 5.3 with came out in November 2019. I didnt get any problems with autoscaled images since then (and i am running many wp installations). So, can you please provide me with more informations – i followed your instructions and all worked fine for me (for crop sizes up to 1200×630).

• What image sizes do you crop to?
• Is there any error or warning? When you are cropping the image did the network request responds with an successfull 200?
• What image processor do your server use? You may check with the “plugin test” in the plugins settings. Or simply paste the log after you have done the plugin test.
• Are the images correctly cropped after the initial upload?

• This reply was modified 1 year, 5 months ago by Volkmar Kantor.

I found a workaround for now. Looks like a conflict with Smush Pro / webp.

I’m not sure what to say – I went back and tested some more and it’s working as expected. If I encounter the issue again I’ll be sure to try and document it and report back.