• I’m having an issue with W3 Total Cache and CryptX anywhere that the emails for the website are being encrypted. Periodically, the cached versions of the pages will load with some strange html added to them. It almost looks as if the SESSION ID string is being strewn inside the email links, breaking them. A flush cache will clear it out and re-populate the correct links but then it happens again later on where the links become broken again due to a bad cache file.

    I’m not sure if this is occurring because of something configured in W3 Total Cache or if it’s a CryptX issue, so I’m posting to both plugins’ message boards to see if anyone has had this issue and knows any solutions. I’m using the latest versions of all software.

    Thanks,
    Wil

    https://www.ads-software.com/plugins/w3-total-cache/

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  • Thread Starter wilhud

    (@wilhud)

    In case someone has this same issue in the future, I’m posting what I’ve done which appears to have resolved the problem. I tried a variety of things and one of these 3 items did the trick. I believe it was #1 but I’m not 100% positive, since I put all 3 into effect simultaneously…

    1. Set the CryptX script to load in the footer instead of the header. This I believe is what ultimately triggered the fix.
    2. Set CryptX to encode using Javascript instead of Unicode. Although I prefer the look of the Unicode, this may or may not have helped in solving the issue. I haven’t yet tested to see what would happen if I put it back to Unicode.
    3. Some of the links had target=”_blank” on them which did not work in conjunction with the Javascript encoding that I had turned on. I removed the targets and all went back to working as expected. This was more a result of turning on the Javascript option than anything.

    I’m hoping this is now resolved. I will wait a few days and then set the topic to resolved if no issues pop up again.

    Wil

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