• Resolved laig95

    (@laig95)


    I have been using the solution posted here and on the time.ly website to regenerate the CSS.

    My client and I are at our wit’s end as to why this keeps happening. I have spoken to support multiple times with each solution falling short.

    Is there any reason why the CSS is lost every 3 to 4 weeks?

    I cannot monitor my clients site 24/7 on the off chance that the CSS goes down.
    Is anyone working on this issue besides telling users to regenerate the CSS manually?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Bob

    (@boblindner)

    We are also seeing this. The plugin eventually starts referencing a file in /wp-content/plugins/all-in-one-event-calendar/cache/ that does not exist. Nothing in the error logs where it’s obvious that writing it failed. Just started looking into this but thought I’d say you are not alone and will subscribe to this thread.

    Hi @laig95,

    Under normal circumstances the CSS reference should not be lost. If it does, it is likely a result of a plugin or theme conflict (usually caused by a caching or security plugin).. To test this, please try a different theme temporarily such as Twenty Seventeen (be sure to save any theme specific settings), or, disable all plugins and then check if the problem recurrs — then re-enable each one until you find which one caused the problem.

    Let me know the results.

    Thread Starter laig95

    (@laig95)

    Hi @sunny454,

    The plugin has been running on a staging site using our client’s custom theme with no issues for over 6 months. My client had contacted CS about this issue and was told to check directory permissions within the plugin folder. Would a theme or security plugin have the ability to change permissions like that?

    Checking the plugin files in the cache directory, the twig folder has a permission of 754 whereas the staging site’s twig folder is 755.

    • This reply was modified 6 years ago by laig95.
    Sunny Lal

    (@sunny454)

    Hi @laig95,

    Yes, security plugins, depending on their security level settings, can change permissions without permission and cause this kind of error I would revert the permissions or if you want to reset all permissions, you can do a manual reinstall.

    These instructions will preserve your current events:

    – Perform a complete back up of your database before proceeding further
    – Delete the file uninstall.php from the plugin directory that is currently on the server (found under /wp-content/plugins/all-in-one-event-calendar). Deleting this file ensures that when you uninstall the current version of the plugin, your event data and calendar settings will be preserved when you delete the plugin (don’t skip this step – it’s important!)
    – Deactivate the All-in-One Event Calendar using your WordPress Dashboard.
    – Delete the All-in-One Event Calendar using your WordPress Dashboard.
    – Database -> wp_options, click option_name to sort and delete everything with ai1ec_, this will delete plugin settings but events will remain in the database.
    – Now install the latest version.

    for me the CSS was broken too, you can fix it easily by going to “theme options” and just pressing “save options“. somehow the updates tend to break the CSS and you get a weird error that says not enough memory is allocated, while the server actually has more than enough memory.

Viewing 5 replies - 1 through 5 (of 5 total)
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