CSS code stays black and can’t be saved

Hi Nico,

I’ve had a look at the linked page and I can only see the one screenshot. Let me know when you’ve uploaded the other screenshots.

Kind regards,
Alex

Done. All three screenshots are uploaded to
https://doodiszodoodnogniet.nl/screenshots/

Hi Nico,

Thanks. Can you please take a screenshot of the top of the Plugins page?

Kind regards,
Alex

Done

Hi Nico,

Thanks. Based on the screenshot of Appearance > Custom CSS, this issue you’re facing is likely caused by a browser extension. Please open a different browser, such as Firefox or Edge, and navigate to Appearance > Custom CSS. Does SiteOrigin CSS work as expected? If not, can you please send me a copy of that browsers console? Please refer to this guide on how to access your browser console.

Kind regards,
Alex

Hi Alex
In several browsers the only page I get warnings is Appearance > custom css. All other pages are clean. Even in EPIC PRIVACY BROWSER with no extentions all pages are clean except Custom CSS.

The warnings in all browsers look like this:

[Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred. See https://go.microsoft.com/fwlink/?linkid=2048113
themes.php?page=so_custom_css:1 Tracking Prevention blocked access to storage for https://secure.gravatar.com/avatar/7fff9185aeb092033aa4af48f01198f5?s=26&d=mm&r=g.
jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: CodeMirror is not defined ReferenceError: CodeMirror is not defined
at n.registerCodeMirrorAutocomplete (https://doodiszodoodnogniet.nl/wp-content/plugins/so-css/js/editor.min.js?ver=1.2.13:1:3531)
at n.setupEditor (https://doodiszodoodnogniet.nl/wp-content/plugins/so-css/js/editor.min.js?ver=1.2.13:1:2739)
at n.render (https://doodiszodoodnogniet.nl/wp-content/plugins/so-css/js/editor.min.js?ver=1.2.13:1:1681)
at e (https://doodiszodoodnogniet.nl/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005)
at t (https://doodiszodoodnogniet.nl/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307) undefined
S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
add @ jquery.min.js?ver=3.5.1:2
(anonymous) @ jquery.min.js?ver=3.5.1:2
s.Deferred.s.Deferred @ jquery-migrate.min.js?ver=3.3.2:2
then @ jquery.min.js?ver=3.5.1:2
getSelectedPostCss @ editor.min.js?ver=1.2.13:1
initialize @ editor.min.js?ver=1.2.13:1
h.View @ backbone.min.js?ver=1.4.0:2
n @ backbone.min.js?ver=1.4.0:2
(anonymous) @ editor.min.js?ver=1.2.13:1
e @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: CodeMirror is not defined ReferenceError: CodeMirror is not defined
at n.registerCodeMirrorAutocomplete (https://doodiszodoodnogniet.nl/wp-content/plugins/so-css/js/editor.min.js?ver=1.2.13:1:3531)
at n.setupEditor (https://doodiszodoodnogniet.nl/wp-content/plugins/so-css/js/editor.min.js?ver=1.2.13:1:2739)
at n.render (https://doodiszodoodnogniet.nl/wp-content/plugins/so-css/js/editor.min.js?ver=1.2.13:1:1681)
at e (https://doodiszodoodnogniet.nl/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005)
at t (https://doodiszodoodnogniet.nl/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307) undefined

See screenshot of EPIC PRIVACY BROWSER
https://doodiszodoodnogniet.nl/screenshots/

Hi Nico,

Thank you for trying. None of the previous debug related console information is present in the newer screenshot so that rules out the browser you were using causing this issue.

Would it be possible for you to post a thread on our forums? This will allow us to assist you further with this issue.

Kind regards,
Alex

No
You made a change that does not work for me. You ask me to do this and that and hunderds of other things. This does not work for me. When I have a problem with my car, my garage will do the work and not tell me what to do.

YOu should do the work. Not me. If you can not log in to my site and help me there, you can’t help me at all.

So there is only one option: change to other css plugin.
This immediately solved my problem. the other css plugin works fine.

Kind regards,
Nico Cordewener

Hi Nico,

I’m sorry to hear that. To resolve the type of issue you were facing we really need to be able to replicate it to work out what’s going on. This process is tricky however as we also need to work within confines of the rules of the forum so we’re unable to log into your website to do that.

The instructions we provided were to limit the scope of the issue to identify what could be causing it. I know it’s not ideal for you to have to do the debugging, but it’s an important step in identifying the cause of these type of issue and it typically allows us to find a cause which in turn allows us to replicate it. Unfortunately, we haven’t able to find that cause just yet.

We’re glad to hear you’re making progress using another plugin. We wish you all the best with your website and future projects.

Kind regards,
Alex