• Resolved Willy Bahuaud

    (@willybahuaud)


    Hello,

    Twice a day, all the block styles seems to be broken. The block css declaration are not found inline or in the css document. To solve it I have to press the regenerate style button.

    Can you solve this please? The problem is similar to this one

    Thank you

Viewing 15 replies - 16 through 30 (of 32 total)
  • Hi @monkeywrench2,

    It’s been a while since we heard from you. I am going to mark this as resolved.

    Please feel free to open a new thread in case of any other queries.

    Regards.

    Judith.

    Hello,

    I have exactly the same problem. The home page of the website is broken several times a day, and is fixed by clicking on the “Regenerate resources” button in Spectra settings.

    Any solution on this issue? Thank you

    Hello @jorgechess,

    Thanks for writing to us.

    I request you open a ticket from here : https://wpspectra.com/support/, so that the dev team can assist better.

    Regards.

    Judith.

    You are a king @willybahuaud . I have more than 4 websites with the same problem, that plugin you made fix them.

    @judith0 It’s a shame that the plugin as such doesn’t fix problems as serious as this one that give a bad image to both the company’s website and the developer who has implemented it.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @iturriza,

    Sorry for the inconvenience caused to you.

    We have fixed this issue in our latest version. Please update the plugin and create a new thread if you face any issues with the latest version.

    Have a nice day!

    I started having this same issue this week (10/3/23) on the newest version of Spectra (2.7.11). Strangely, only a few pages were affected and I can find no commonalities among them (one includes toolset dynamic content, one includes an imbedded WP form but no toolset blocks). At first it looked like a caching issue because a purge on whichever page was broken would fix it. So the server admin wrote a cron job to purge the whole site cash every hour. But that wasn’t enough to keep visitors from seeing a broken home page occasionally. Then I stumbled upon this support thread, and I rolled back to version 2.7.9, changed settings to put the css and js into the page code and regenerated assets. So far these changes seem to keep the issue at bay. But I don’t think this is the right solution. So I’m hoping for more guidance.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @hoyert,

    Would you please start your own thread?

    Let’s help the forum stay “clean” as per the forum guidelines.

    Have a nice day!

    Anna

    (@anna88sabu)

    I have same problem and I have posed new question for support.

    Anna

    (@anna88sabu)

    @willybahuaud

    Where do I put your debug code for Spectra?

    Where do you insert this code to fix this problem- I have the same ongoing issue with my site.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @anna88sabu,@sdlsolutions,

    Sorry for the inconvenience caused to you.

    I am not able to replicate the issue on my installation. This issue is fixed in one of our previous version. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

    Have a nice day!

    Why it is marked as resolved? I have the same issue using latest spectra
    2.12.7

    uag-plugin/assets/1000/uag-css-1282.css?ver=1712599528

    I have similar issue on main page where the main page from time to time become malformed.

    If it is resolved, what is the root cause and how I can fix it?

    The only fix is to revert the version of spectra?….

    • This reply was modified 7 months, 3 weeks ago by michalk88.
    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @michalk88,

    Sorry for the inconvenience caused to you.

    Can you please check by turning off file generation from the Spectra dashboard ( https://wpspectra.com/docs/file-generation/ ) and don’t forget to clear all the caches including the server-side cache.

    Please try and let me know how it goes.

    Have a nice day!

    Has this been resolved?

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @apedregosa,

    Yes, this issue is resolved. However, if you are still facing the issue, I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

    Have a nice day!

Viewing 15 replies - 16 through 30 (of 32 total)
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