• Resolved hmmh53

    (@hmmh53)


    Hi,

    I have installed and enabled this plugin. However, the chat form is messed up at the bottom of my site. It doesn’t overflow and looks like the css style is not being used. I tried the notes from “Other notes” on the Installation tab, but no success. I don’t have a custom css to replace though.

    Any help would be appreciated.

    Thanks.

    https://www.ads-software.com/plugins/simple-ajax-chat/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Jeff Starr

    (@specialk)

    The CSS works fine. Can you see if the styles are included in the source code? If not, and the option is enabled, it may be a conflict with the theme.

    Thread Starter hmmh53

    (@hmmh53)

    Thanks Jeff for your reply.

    The option is enabled and Custom CSS styles shows some styles. I assume it should read /resources/sac.css if not enabled. But tried both and none worked out. I alternatively copied the contents of sac.css into my style.css and disabled option, but still no success.

    Plugin Author Jeff Starr

    (@specialk)

    If it’s not being included on the page for whatever reason, you can just use your theme’s style.css to add custom CSS however you would like.

    Thread Starter hmmh53

    (@hmmh53)

    If I understood correctly, you are suggesting that a custom style can be added to my own style.css. but I need to add same styles being used by the plugin which is not an easy task though. also adding sac.css to my theme’s style did no progress.

    anyway it looks like the plugin can’t find/doesn’t read the styles which are defined in sac.css.

    Plugin Author Jeff Starr

    (@specialk)

    The plugin works great and loads the defined CSS as described in the plugin settings, unless there is an issue somewhere. If you find any error, warning, notice, etc., please copy/paste on this thread and I’ll take a look. Thanks.

    Thread Starter hmmh53

    (@hmmh53)

    Hey Jeff,
    the plugin works great but my theme may not. the plugin looks customizable and simple thus I like to have it working on my site. that’s why I’m asking for help while spending some time to find the incompatibility. also I don’t see any error/warning/notice though, otherwise I would have let you know earlier.

    Plugin Author Jeff Starr

    (@specialk)

    I would be glad to take a look, feel free to contact me using the contact form at Perishable Press: https://perishablepress.com/contact/

Viewing 7 replies - 1 through 7 (of 7 total)
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