CSV feed import error

  • giannisdel81

    (@giannisdel81)


    2 years ago

    Hi, after a recent change of hosting, i have some problems with price synchronization. I dont’ get many price drops in the price drop widget. The biggest problem though is one specific CSV feed. In the feed module settings it is stuck on “product import is in progress” for over 5 days, and in the content egg product search field i get either an “product import is in progress” error or this: “Error: {"data":"<!DOCTYPE html>\n<html style=\"height:100%\">\n<head>\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\" />\n<title> 503 Service Unavailable\r\n</title></head>\n<body style=\"color: #444; margin:0;font: normal 14px/20px Arial, Helvetica, sans-serif; height:100%; background-color: #fff;\">\n<div style=\"height:auto; min-height:100%; \"> <div style=\"text-align: center; width:800px; margin-left: -400px; position:absolute; top: 30%; left:50%;\">\n <h1 style=\"margin:0; font-size:150px; line-height:150px; font-weight:bold;\">503</h1>\n<h2 style=\"margin-top:20px;font-size: 30px;\">Service Unavailable\r\n</h2>\n<p>The server is temporarily busy, try again later!</p>\n</div></div></body></html>\n","status":503,"config":{"method":"POST","transformResponse":[null],"jsonpCallbackParam":"callback","url":"/wp-admin/admin-ajax.php","data":{"action":"content-egg-module-api","module":"Feed__12","query":"{\"price_max\":\"\",\"keyword\":\"samsung\"}","_contentegg_nonce":"97db77b1a0"},"headers":{"Content-Type":"application/x-www-form-urlencoded","Accept":"application/json, text/plain, */*"}},"statusText":""}“.
    Could you help me with that? Other CSV feeds i have seem to work fine on product search (despite not getting many price drops).

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author keywordrush

    (@keywordrush)

    Hi,

    Check this guide (#3):
    https://ce-docs.keywordrush.com/modules/feed-modules/troubleshooting

    Thread Starter giannisdel81

    (@giannisdel81)

    Thanks for the answer, i’ve already seen these solutions, no one seems to fit. In the module settings i have this:
    Last feed import: Product import is in progress.
    Total products: 122950.
    WordPress memory limit: 3072M

    Plugin Author keywordrush

    (@keywordrush)

    Maybe your server is killing the script due to a timeout or some other reason.

    Thread Starter giannisdel81

    (@giannisdel81)

    Can you help me how can i check that?

    Plugin Author keywordrush

    (@keywordrush)

    It’s better to check with yur hosting provider. The details of error should be in the logs on your server.

    You can contact our support by email if you are Pro user, we will try to help from our side.

Viewing 5 replies - 1 through 5 (of 5 total)
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