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  • Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hi @lsreparts,

    Thank you for reaching out.

    I’m sorry to hear that you’re experiencing issues with importing your products via CSV. The shared link is the correct documentation on how to import or export products via CSV.

    If the process gets paused, there could be a few reasons why your import is being paused. It could be due to server timeouts, memory issues, or the size of the CSV file.

    Firstly, please make sure your CSV file is not too large. If it is, kindly try splitting it into smaller files and import them separately.

    Secondly, check your server settings. The PHP memory limit and max execution time might need to be increased. You can do this through your hosting provider.

    Lastly, ensure that your CSV file is correctly formatted. Even though you have imported before, there might be new changes that are causing the issue.

    I hope this gets you going.

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