CSV product import messes up published dates
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I am trying to bulk update product EANs in bulk. I am importing a CSV using the internal Woocommerce product import tool. The “update existing products” tick box is selected.The CSV contains two columns:
Product ID
EAN (from a third party plugin)
The import updates the EANs as it should, but after the import all product publish dates are messed up. This is difficult because we lose are all “new arrivals” in the store and the back-end product page is messed up. Why is the import tool even touching the product publish dates? After the import, the all the products publish dates are weird like this: “30.11. – 0001 00:00”.
How can I do the product import update without touching the product publish dates, and what causes this error?
Images: https://imgur.com/a/XqoRswT
The page I need help with: [log in to see the link]
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Hello, unfortunately I can’t help you, but I have the same issue when importing products with the internal Woocommerce importing tool. All dates are on the importing day
Any ideas? Still having this problem. CSV import tool messes up product publish dates.
Hi there,
The Published Dates of existing products shouldn’t be affected by the import. Can you please share the name of the EAN plugin you’re using?
To help us troubleshoot the issue, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Yes they shouldn’t. EAN plugin is “EAN for Woocommerce”. Below is the status extract:
WordPress Environment
WordPress address (URL): https://www.farlite.fi
Site address (URL): https://www.farlite.fi
WC Version: 7.8.0
REST API Version: ? 7.8.0
WC Blocks Version: ? 10.2.3
Action Scheduler Version: ? 3.6.1
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 768 Mt
WP Debug Mode: –
WP Cron: –
Language: fi
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attachment: 1775 blocks: 18 br_suggestion: 1 custom_css: 1 cwginstocknotifier: 581 giftcard: 4 mailpoet_page: 32 mgmlp_media_folder: 124 nav_menu_item: 178 oembed_cache: 20 page: 43 polylang_mo: 2 post: 30 product: 468 product_variation: 526 revision: 1616 shop_coupon: 33 shop_order: 2502 ux_template: 1 wp_global_styles: 1 wpcf7_contact_form: 3 wpcode: 2 Security Secure connection (HTTPS): ? Hide errors from visitors: ? 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Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) pw-gift-card (pw-gift-card) simple (simple) variable (variable) wgm_gift_card (wgm_gift_card) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Kaupan polkutunnus: ? Sivua ei ole asetettu Ostoskori: #174 - /cart/ Kassa: #177 - /checkout-page/ Oma tili: #1725 - /oma-tili/ Tilaus- ja sopimusehdot: #158 - /toimitusehdot/ ### Templates ### Overrides: flatsome/woocommerce/archive-product.php flatsome/woocommerce/cart/cart-empty.php flatsome/woocommerce/cart/cart-shipping.php flatsome/woocommerce/cart/cart.php versio 7.4.0 on vanhentunut. Ytimen versio on 7.8.0 flatsome/woocommerce/checkout/form-checkout.php flatsome/woocommerce/checkout/form-coupon.php flatsome/woocommerce/checkout/terms.php flatsome/woocommerce/checkout/thankyou.php flatsome/woocommerce/content-product-cat.php flatsome/woocommerce/content-product.php flatsome/woocommerce/content-single-product.php flatsome/woocommerce/content-widget-product.php flatsome-child/woocommerce/emails/customer-new-account.php flatsome/woocommerce/global/breadcrumb.php flatsome/woocommerce/global/quantity-input.php versio 7.4.0 on vanhentunut. Ytimen versio on 7.8.0 flatsome/woocommerce/global/wrapper-end.php flatsome/woocommerce/global/wrapper-start.php flatsome/woocommerce/loop/loop-end.php flatsome/woocommerce/loop/loop-start.php flatsome/woocommerce/loop/pagination.php flatsome/woocommerce/loop/rating.php flatsome/woocommerce/loop/result-count.php flatsome/woocommerce/loop/sale-flash.php flatsome/woocommerce/myaccount/form-login.php flatsome/woocommerce/myaccount/navigation.php flatsome/woocommerce/notices/error.php flatsome/woocommerce/notices/notice.php flatsome/woocommerce/notices/success.php flatsome/woocommerce/product-searchform.php flatsome/woocommerce/single-product/photoswipe.php flatsome/woocommerce/single-product/price.php flatsome/woocommerce/single-product/product-image.php versio 3.5.1 on vanhentunut. Ytimen versio on 7.8.0 flatsome/woocommerce/single-product/product-thumbnails.php flatsome/woocommerce/single-product/rating.php flatsome/woocommerce/single-product/related.php flatsome/woocommerce/single-product/review.php flatsome/woocommerce/single-product/sale-flash.php flatsome/woocommerce/single-product/share.php flatsome/woocommerce/single-product/short-description.php flatsome/woocommerce/single-product/tabs/tabs.php flatsome/woocommerce/single-product/title.php flatsome/woocommerce/single-product/up-sells.php flatsome/woocommerce/single-product-reviews.php flatsome/woocommerce/single-product.php Outdated Templates: ? Opi kuinka p?ivitet??n ### Admin ### Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-06-21 11:09:33 +03:00 Options: ? Notes: 150 Onboarding: completed ### Action Scheduler ### Canceled: 20 Oldest: 2023-05-27 18:55:17 +0300 Newest: 2023-05-27 18:55:17 +0300 Complete: 16?440 Oldest: 2023-05-27 16:39:38 +0300 Newest: 2023-06-21 12:40:47 +0300 Failed: 33 Oldest: 2022-04-26 13:40:48 +0300 Newest: 2023-06-10 18:56:24 +0300 Pending: 11 Oldest: 2023-06-21 12:45:17 +0300 Newest: 2023-07-18 04:32:39 +0300 ### WooCommerce Polylang Integration ### Language Locale: fi Polylang Language Locale: fi Polylang Available Languages: fi (WooCommerce translation file found OK at /home/customer/www/farlite.fi/public_html/wp-content/languages/plugins/woocommerce-fi.mo) en_US Warning - missing WooCommerce translation file NOT found at /home/customer/www/farlite.fi/public_html/wp-content/languages/plugins/woocommerce-en_US.mo ### Status report information ### Generated at: 2023-06-21 12:45:54 +03:00
EAN plugin is “EAN for Woocommerce”.
Can you please try reaching out to the developers of EAN for WooCommerce as well and ask for assistance?
https://www.ads-software.com/support/plugin/ean-for-woocommerce/
The plugin also seems to have its own import tool. Can you try that option if that works better?
As I’m not seeing anything off in your System Status report, we suggest following these steps to eliminate a conflict between WooCommerce and your plugins and theme:
- Temporarily switch your theme to Storefront.
- Disable all plugins except for WooCommerce.
- Repeat the action that is causing the issue.
If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins one by one, testing after each activation, until you pinpoint the one causing the conflict. You can find a more detailed explanation of how to conduct a conflict test here.
Before you begin:
Please ensure that you have a reliable backup of your entire site and database. Most hosting companies provide this as part of their subscription, but you may also consider using a service like Jetpack. Having a backup gives you peace of mind knowing that you can restore your site if anything goes wrong.
Additionally, I recommend installing a plugin called Health Check & Troubleshooting. This plugin, developed by the WordPress community, allows you to disable plugins and switch themes without affecting your current site visitors.
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