• Resolved sierratech

    (@sierratech)


    Hi,

    After upgrading to WP 5.4 .1 and updating UR Image Slider 3.4.4 it has stopped working. The recovery option failed so I created a new set of slides but it only displays the thumbnails.

    Regards

    Ben

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author FARAZFRANK

    (@farazfrank)

    Hey Ben,

    Can you share me your website URL?

    Did you migrated website recently or something similar?

    Thanks

    Thread Starter sierratech

    (@sierratech)

    Hi Faraz,

    Thanks for getting back. No the site was as designed only upgraded it to WP 5.4.1 and also upgraded the UR Slider 3.4.4 as well. I tried to recover the slides but nothing happened after the upgrade so just recreated them but now the thumbnails are operational but the main picture not visible.

    I have Emailed (as listed listed in your webpage) you the links to the site.

    All three galleries at the site are having the same error..

    Hope you can resolve asap.

    Regards

    Ben

    I am having the same issue as well. Site upgraded to WP 5.4.1 and the slider is no longer working.

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @cbrockbank and @sierratech,

    Please update plugin to 3.4.6. And let me know.

    I hope this will be fixed finally.

    Thanks

    Thread Starter sierratech

    (@sierratech)

    Hi Faraz,

    Thanks for your tireless support and attending to the issue (even during a pandemic and possible lock down).

    Was given an update to 3.4.7 (not 3.4.6) but that resolved the issues straight away.

    You just got 5/5 stars and a loyal follower.

    Finally could you send me the code to add your slider to the header.php as that will do it better justice.

    Regards

    Ben

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @sierratech,

    It’s very easy job:

    <?php echo do_shortcode('[URIS id=123]'); ?>

    Replace your slider shortcode with [URIS id=123].

    Reference: https://developer.www.ads-software.com/reference/functions/do_shortcode/

    Thanks for the rating and for appreciating my work.

    Hello,

    Thank you for the plugin update. Unfortunately for my site it has not resolved the issue yet. I have cleared the hosting cache and it is still not showing.

    Here is one of the pages that is using the slider.
    https://uniquerestorationandcleaning.com/carpet-cleaning-services/

    THANK YOU!

    Plugin Author FARAZFRANK

    (@farazfrank)

    Hi @cbrockbank,

    I found this – https://prntscr.com/srm5sa

    Need to check manually, what could be a reason theme or plugin?
    Contact me at my site.

    Thanks

    Nevermind; solved it.

    • This reply was modified 4 years, 9 months ago by mgucf. Reason: Solved problem
Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘cUR Image Slider not working after WP 5.4.1 upgrade’ is closed to new replies.