• Resolved BSF.company

    (@joedandrea)


    Hi, I get the following error when trying to enable the Email features of the premium plugin:

    We noticed that your site returns a cURL error (?Error: 7 ?). This means that it cannot send a notification to SpecificFeeds.com when a new post is published. Therefore this email-feature doesn’t work. However there are several solutions for this, please visit our FAQ to see the solutions (?Perceived bugs? => ?cURL error messages?): https://www.ultimatelysocial.com/faq

    Please advice what should I do to make it work.

    Cheers.

Viewing 1 replies (of 1 total)
  • Plugin Author socialdude

    (@socialdude)

    Thank you for reporting this.

    Those error messages point to a cURL-issue on your site. cURL is needed so that your site can communicate with other sites, which is important for the Email-feature to work (your site needs to communicate with SpecificFeeds.com to let it know you published a new post which needs to get sent out to your subscribers).

    If you don’t need those features, you can ignore the error message.

    However, the best option is?to fix your cURL issues for good. ?Please check the following points (if you don’t know how to do this, please ask your server team or hosting company to do it):

    1. Ensure that cURL is installed and activated on your site
    2. Ensure that no proxy is blocking requests to other servers (e.g. because of a firewall)
    3. Ensure that your server allows?PUT/POST requests
    4. Ensure your software is up to date

    As a workaround for Email-feature (e.g. if you don’t manage to fix your cURL issues as mentioned above), you can make the Email feature work in another way:

    1. Open https://www.specificfeeds.com/rss
    2. Enter your website url and click on “Go”
    3. You will be directed to a page which explains you the advantages of using SpecificFeeds. At the bottom, there are instructions how to set up the subscription option on your site.

    Please let us know if this works.

Viewing 1 replies (of 1 total)
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