cURL error 28

Same error for me.

Update : And now i cant connect to places in the backend anymore

Hello @annoy , @sixtus78 !

It should work now, just clear your borwsers’ cache. Thank you for your patience!

Let us know the results,
Tom
Trustindex

Did not work for me. I also cleared the cache of the Browser, deinstalled the Plugin and reinstalled it again, but when i try to connect with my Google ID, the Whell is just spinning and spinning but nothing is happening

Hello there

I have the same error message :
ERROR

Error with wp_remote_post, error message:
cURL error 28: Connection timed out after 10001 milliseconds

I tried everything u suggested (reinstall plugin, rebuild plugin, delete browse cache etc) nothing works, still the same error when i try to rely with my id google

anything ?

Thanks

It is working now. It was a domain error… ??

@mantispassion , @annoy , @sixtus78 let me know th results.

Tom
Trustindex

First, thank you for looking into this.
I just cleared my browser cache, deleted and then reinstalled the plugin. I turned off all other plugins.
Unfortunately, the error is still there. The source is found, but after clicking on “Connect”, the error message "Error with wp_remote_post, error message: cURL error 28: Connection timed out after 10003 milliseconds" appears after a few seconds.

• This reply was modified 3 years, 7 months ago by Sixtus78.

Your server’s network cache should be cleared. But it is a tech issue, so if you do not know what I am writing about, you should wait some hours. (It will be emptied automatically)

Hi,

I did but still nothing, same error

@trustindex I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

@trustindex
Thank you for your support. I checked again a few minutes ago and the plugin started working again.

Hello,

same here it seems to works again finally

Thanks