cURL error 28: Connection timed out after 10001 milliseconds – NOT Resolved!

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  • Plugin Support wpmansour

    (@wpmansour)

    We understand you’re encountering connection issues with the reSmush.it API using the WP-Optimize plugin. To help us resolve this effectively, we recommend contacting the reSmush.it team for assistance with whitelisting IP addresses or other necessary configurations. You can reach out to them directly via their contact page: reSmush.it (https://resmush.it/contact).

    If the problem persists after contacting them or if they don’t respond, please share your support ticket ID with us. This will enable us to prioritize and escalate the issue appropriately.

    Thank you for your cooperation, and we look forward to resolving this promptly for you!

    Hi there,

    It’s Adrian from reSmush.it!

    The issue in this scenario seems to be that the REST API is not working on your website anymore, so external CURLs are not working either which make you unable to use the image optimization feature.

    This can also be observed in WP-Admin > Tools > Site Health

    Unfortunately, this is not something we can fix from our end as it’s not related to our servers and would need to be fixed from your end. When the REST API is working again, everything should be back to normal and you should be able to optimize images with WP Optimize or reSmush.it

    If you need more assistance regarding this issue please reach out to us at https://resmush.it/contact/

    All the best,

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