cURL error 28, increasing timeout useless

  • deyvidpi

    (@deyvidpi)


    8 years ago

    Hi,

    I’m trying to use your plugin which seems very attractive. I downgraded my google form to solve my first issue. Now I’m having another one.
    “cURL error 28: Operation timed out after…”

    – I tried to increase the timeout up to 30 seconds, that didn’t work
    – I checked the cURL support to PHP for my WordPress site (with this piece of code), while cURL seems to be activated it’s still no working
    – I made a test with the address of my form on the same script, I’ve got errors here.

    Does it mean that there is an issue between google and cURL? Or that I’m using the plugin the wrong way, with a wrong link, or something else? I’m not familiar with that kind of things, there may be an easy fiw but I couldn’t find it…

    Otherwise i’ll just use a popup with lightbox, but I wont be able to get the right design nor to get rid of the google stuff ??

    Thanks in advance!
    David

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter deyvidpi

    (@deyvidpi)

    By the way, I’ve got 4 pages, and several checkboxes, which I know cause – or have caused? – issues

    Plugin Author Mike Walsh

    (@mpwalsh8)

    I recommend creating a very simple form (1-2 questions) for testing purposes to make sure the plugin is set up correctly with your WordPress site. It is time consuming and frustrating to test with a complex multi-page form. Once the simple form is working correctly, the results are getting logged, any redirect or CSS issues are resolved, I then move to a more complex form.

    Do you have Shell access to your web server? If so, you can verify cURL is working correctly with the “curl” commend to retrieve the form HTML from Google. From the command line type “curl <url to your Google form>” and it should write a file with the HTML in it. If this is working correctly then PHP’s cURL implementation should work as well.

    Thread Starter deyvidpi

    (@deyvidpi)

    Sorry I didn’t say that : I tested the more simple form and it doesn’t work either…

    I’ve got something though, which for whatever reason is in Danish (I’m French and google translate helped me figure the language out). It has no CSS, and is totally weird: the titles of the textboxes are editable and inside the textboxes for instance.

    I can’t seem to have any shell access but I think it’s more due to a problem with bash, SFTP and my client (I’m using WinSCP). Which is already too compliated for me…

    I may try more later if I’ve got time and motivation enough!

    Plugin Author Mike Walsh

    (@mpwalsh8)

    If you want to send me the Google Forms URL I can try it on my own site and see if behaves correctly. You can send it to me at: mpwalsh8 at gmail dot com

    If you want to send me the URL to your site where you are having the problems I can look at it there as well. Is it possible to enable debug? When debug is enabled the plugin gathers a whole bunch of data and stores it in a collapsible DIV so it is possible to see the state of various values as the plugin progresses.

    Thread Starter deyvidpi

    (@deyvidpi)

    Thanks, I’m doing it!
    After that it’s enough, I don’t want to cause you too much pain…
    I’m sending you the full URL with the viewform and the “usp=send_form” since I’m still not clear what it’s supposed to be.

    I enabled debug indeed, and I guess that’s how I got the Danish stuff.

    I just sent you an email!

    I’m getting same error on forms that were previously working

    Plugin Author Mike Walsh

    (@mpwalsh8)

    So if forms used to work but don’t now, what else changed?

Viewing 7 replies - 1 through 7 (of 7 total)
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