cURL error 28: Operation timed out…

  • Resolved Sammy2

    (@sammy2)


    7 years, 2 months ago

    Hi – I am still receiving the following error message:

    “Sending is paused because the following connection issue prevents MailPoet from delivering emails: cURL error 28: Operation timed out after 30000 milliseconds with 0 bytes received”

    The current email will not send – even after current updates. Please advise. This issue has been happening since last week and your tech support is no longer responding to my messages.

    I will send you a link to the website in a private message. However, you do have all of my details.

    Your help is appreciated,
    Thank you.

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  • Thread Starter Sammy2

    (@sammy2)

    So to update you – I changed the send options to NOT go through MailPoet and it is now sending out. I would still like to know if you are able to fix this issue when choosing to send via the MailPoet option?

    Thank you.

    Hello Sammy,

    Our apologies for any inconveniences you experienced due to this issue.
    We have responded to your original support ticket.

    Unfortunately such more complex technical issues may take longer to diagnose and respond than usual issues.

    Best Regards,
    MailPoet Team.

Viewing 2 replies - 1 through 2 (of 2 total)
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