• Resolved shadowwalker98

    (@shadowwalker98)


    hummingbird Performance Report giving cURL error 28: Resolving timed out after 10000 milliseconds , after trying douzen times

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @shadowwalker98 !

    I hope you’re doing well today!

    The error isn’t related to anything specific in WordPress as it’s coming from a general purpose library that’s making requests to external destinations.

    In this case the reason may be that your hosting may be blocking connections to our servers for example or there’s a misconfiguration somewhere that’s causing an issue with resolving the DNS when trying to make a request.

    You can find out more about this here: https://www.samuelaguilera.com/post/curl-error-28-wordpress

    The best next step in this case is to contact your hosting provider and request a check of this – they should know what to do in this case. Please also ask them to exclude our IPs from being blocked by any firewalls – here’s a list you can share: https://wpmudev.com/docs/getting-started/wpmu-dev-ip-addresses/

    Warm regards,
    Pawel

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @shadowwalker98

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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