cURL error 6: Could not resolve host

  • Resolved rabox66

    (@rabox66)


    1 year, 9 months ago

    Hi,
    I am facing a problem when I want to send emails with mailpoet. It worked quite well for a long period (some years) but today the sending did not work. I received this error message: cURL error 6: Could not resolve host: https://www.werner-held.de In the FAQs and in the support forum I found not a lot of information on the topic. That is why I ask now here.

    In the first place, I asked the hoster, but he could not help. (see later in the description of the bug.) I also add the system information at the end of the document. I deactivated all plugins, but that did not change nothing.

    I wrote to the hoster: Since today we have received this error message from Mailpoet when sending the newsletter: cURL error 6: Could not resolve host: https://www.werner-held.de This could affect the DNS settings. However, we haven’t changed anything. Can you please tell us how to fix the error?

    The hoster answered:
    Unfortunately, I can’t see any errors in the DNS of the domain “werner-held.de”. This as well as the subdomain www. are resolved without errors. I would therefore like to recommend that you contact the manufacturer of the plugin if necessary.

    The system information says: 
    

name: werner_125TFGER_44-t
    email: [email protected]
    PHP version: 8.2.1
    MailPoet Free version: 4.6.2
    MailPoet Premium version: N/A
    MailPoet Premium/MSS key: 0d5a41ca6b32d673**
    WordPress version: 6.1.1
    Database version: 5.7.41-log
    Web server: Apache
    Server OS: Linux sh20215 4.18.0-425.10.1.el8_7.x86_64 #1 SMP Thu Jan 12 10:05:00 EST 2023 x86_64
    WP info: WP_MEMORY_LIMIT: 256M - WP_MAX_MEMORY_LIMIT: 256M - WP_DEBUG: - WordPress language: de_DE
    PHP info: PHP max_execution_time: 180 - PHP memory_limit: 256M - PHP upload_max_filesize: 50M - PHP post_max_size: 75M
    Multisite environment?: No
    Current Theme: default-child (version )
    Active Plugin names: classic-editor/classic-editor.php, coming-soon/coming-soon.php, cookie-notice/cookie-notice.php, disable-comments/disable-comments.php, mailpoet/mailpoet.php, mp3-jplayer/mp3jplayer.php, redirection/redirection.php, shariff/shariff.php, simple-page-ordering/simple-page-ordering.php, stops-core-theme-and-plugin-updates/main.php, tinymce-advanced/tinymce-advanced.php, updraftplus/updraftplus.php
    Sending Method: MailPoet
    Sending Frequency: 40 emails every 5 minutes
    MailPoet sending info: Send all site's emails with: current sending method - Task Scheduler method: WordPress - Cron ping URL: https://www.werner-held.de?mailpoet_router&endpoint=cron_daemon&action=ping - Default FROM address: [email protected] - Default Reply-To address: - Bounce Email Address:
    Total number of subscribers: 327
    Plugin installed at: 2018-05-22 07:44:59
    Installed via WooCommerce onboarding wizard: false

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rabox66

    (@rabox66)

    The site owner say, that he produced (by mistake) mails without end in a kind of loop. He thinks, that eventually that might be the reasen why the domain is considered to be spamy. Could that be a possible reason? If so, what can I do to mar the domain as “not spamy”?

    Thanks
    Raphael

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Thanks for contacting MailPoet, happy to help.

    In the first place, I asked the hoster, but he could not help. (see later in the description of the bug.) I also add the system information at the end of the document. I deactivated all plugins, but that did not change nothing.

    cURL error 6 mainly occurs when the given remote host does not resolve properly. Also, it is related to the DNS, and we fix this error by resolving the DNS.

    This is 100% a hosting issue, and not one that we have any insight into or can assist with, unfortunately.

    Hi there @rabox66,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thread Starter rabox66

    (@rabox66)

    Yes, you can close it. The problem disappeared without any further activities. Strange but true… ??

    Thanks!
    Raphael

    • This reply was modified 1 year, 8 months ago by rabox66.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘cURL error 6: Could not resolve host’ is closed to new replies.