• Resolved bomit

    (@bomit)


    Dear team

    I got a message as bellow:

    Failed to request via WordPress: cURL error 60: SSL certificate problem: unable to get local issuer certificate [server] https://wpapi.quic.cloud [service] news

    Can you please help ?

    Thank you in advance !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @bomit

    I hope you are doing well.

    Where are you encountering this error? Could you please share a complete screenshot of the page and share the Post SMTP diagnostic test report.

    Thanks and regards,
    Support Team – WPExperts??

    Thread Starter bomit

    (@bomit)

    Hi @haseeb0001

    Thank you for quick reply

    I found this message in the “Email Log” section. And I turned it off. Now it doesn’t appear anymore.

    It seems something happened on July 6th. I found the following message “Communication Error [334] – make sure the Envelope From email is the same account used to create the Client ID.” During this period I did not receive any emails.

    Here is the attached image link. https://drive.google.com/file/d/1FARY-g_8xooes1icREp5PvhsP24dmrtl/view?usp=sharing

    Now I don’t see the error message anymore. I will update if there are any problems in this topic.

    Thank you !

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @bomit

    Good Day.

    We are glad that the initial issue got resolved.

    As far as this issue is concerned

    Communication Error [334] – make sure the Envelope From email is the same account used to create the Client ID

    We would suggest you to use the same email as From Email that you used to configure Post SMTP. Additionally, you could follow these steps and the issue will hopefully be resolved:
    Go to Post SMTP -> Settings -> Message -> Email Address & Check on “Prevent plugins and themes from changing this” box. See Screen Shot for reference.

    Moreover, share your Diagnostic Test report & the Socket that you are using so that we could further assist you.

    We are delighted that you are not seeing any error messages for now. If you have any concern feel free to open new thread with us.

    Thanks and regards,
    Support Team – WP Experts

Viewing 3 replies - 1 through 3 (of 3 total)
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