• Resolved sellassie

    (@sellassie)


    @jamesosborne This is the message I keep getting when trying to set up the Site Kit. I have tried multiple times and have even reset it.

    “Oops! There was a problem during setup. Please try again.
    Unknown Error (code: cURL error 7: ).”

    It also says this:

    “Your site may not be ready for Site Kit
    Looks like your site is having a technical issue with requesting data from Google services.
    To get more help, ask a question on our support forum and include the text of the original error message:
    google_api_connection_fail”

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter sellassie

    (@sellassie)

    This is the message I keep getting when trying to set up the Site Kit. I have tried multiple times and have even reset it.

    “Oops! There was a problem during setup. Please try again.
    Unknown Error (code: cURL error 7: ).”

    It also says this:

    “Your site may not be ready for Site Kit
    Looks like your site is having a technical issue with requesting data from Google services.
    To get more help, ask a question on our support forum and include the text of the original error message:
    google_api_connection_fail”

    Hello @sellassie ,

    Thanks for contacting us. I hope we’d be able to help you on this.

    It seems some of the WAF(Web Application Firewall) rules are integrated that’s why they are restricting Google Services. Please share your Site Health information via form privately so we can inspect your setup.

    Best Regards,

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @sellassie As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

    Thread Starter sellassie

    (@sellassie)

    This is the message I keep getting when trying to set up the Site Kit. I have tried multiple times and have even reset it.

    “Oops! There was a problem during setup. Please try again.
    Unknown Error (code: cURL error 7: ).”

    It also says this:

    “Your site may not be ready for Site Kit
    Looks like your site is having a technical issue with requesting data from Google services.
    To get more help, ask a question on our support forum and include the text of the original error message:
    google_api_connection_fail”

    I have tried over and over again. Kindly help me out please

    Hello @sellassie ,

    Thanks for getting back to us.

    If possible, could you temporarily disable software such as firewall or security applications running on your computer or your web hosting provider before setting up Site Kit?

    Note that previously users who had similar encounters noticed restrictions from the web application firewall or hosting level.

    Best Regards,

    Plugin Support Bethany Chobanian Lang

    (@mxbclang)

    @sellassie It looks like you have a more recent topic with us about this particular issue, so I am going to mark this thread as resolved. Please feel free to follow up on your other thread so we can help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘cURL error 7’ is closed to new replies.