cURL error 7

  • Resolved Sergio

    (@srosales1000)


    1 year, 7 months ago

    Hi, I have this error trying to install the free license,

    Recibimos un error al intentar activar la licencia con los servidores de Wordfence: Hubo un error al conectarse a los servidores de exploración de Wordfence: cURL error 7: Failed connect to noc1.wordfence.com:443; Connection refused

    I already talk with the hosting, and they suggest to change the server. Is the server blacklisted by wordfence? This is the ip 45.55.50.99

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @srosales1000, thanks for reaching out to us.

    The server IP hasn’t been blocklisted by Wordfence according to my searches, but apparently does appear on a single UCE Protect blocklist.

    cURL Error 7 often means that the website can’t make the connection to our servers at all. This could mean that your host has a local DNS server that’s caching a long-expired noc1 server IP, and is the most often seen reason why this comes up.

    If you have a shell on the server (or the host are willing to check for you), you could try running curl -v https://noc1.wordfence.com/ and send us the output here. It’s not a perfect test since it’s not within PHP, but it may show if the server’s resolver is getting the wrong IP. Our IPs are available here: https://www.wordfence.com/help/advanced/#servers-and-ip-range

    Let me know how you get on!
    Peter.

    Thread Starter Sergio

    (@srosales1000)

    Thank you very much

Viewing 2 replies - 1 through 2 (of 2 total)
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