cURL error 7: Failed to connect to woocommerce.com port 443

Hi @miastostron,

The issue you’re experiencing is not due to an ID but rather a network communication issue. Port 443 is commonly used for HTTPS connections, and it’s crucial for your WordPress and WooCommerce to function properly.

If your server is blocking this port, it could lead to some parts of your site not working correctly, as you’ve noticed with some scheduled actions. To resolve this, you need to ask your hosting provider to allow traffic through port 443. You don’t need any specific ID for this; it’s a standard network configuration.

I hope this provides some clarity. Please let us know if you have any other questions!

Hi, thank You very much for Your answear.

Hi @miastostron,

thank You very much for Your answear.

You’re welcome! I’m happy that we were able to help you out. Should you have any more questions or encounter any other issues, feel free to get in touch. We’re on standby to ensure you get the best out of your WooCommerce experience.

Have a great day!

Sorry, but I see that there was a mistake in my question. The hosting provider says they can make exceptions in blocking port 443, but they need to know the IP (not ID). And now the question is whether it is necessary to completely unblock port 443, or is there some set of IP numbers (not ID) that can be added as exceptions to make everything work properly?

Hi @miastostron

To answer your question, WooCommerce, and WordPress do not have a specific set of IP addresses that you can whitelist to allow traffic through port 443. The reason for this is that the traffic to and from your website can come from various IP addresses, not just from WooCommerce or WordPress.

While it’s technically possible to only allow traffic from certain IP addresses through port 443, this isn’t a practical solution for most websites. It would require constant updating as the IP addresses of your visitors and the services your website communicates with change.

Therefore, the best solution would be to ask your hosting provider to completely unblock port 443. This will ensure that your WooCommerce and WordPress installations can communicate properly with other services and that your visitors can access your site securely.

I hope this information helps! If you have any other questions, please don’t hesitate to ask.

Hi, thank You very much for Your answear.

You’re welcome, @miastostron! We’re happy that we’re able to assist you!

I’m going to mark this thread as resolved, but please don’t hesitate to start a new topic if you have any more questions down the line.

If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

Have a fantastic day!