Curl Timeout at Postmark causes WooCommerce errors

  • Resolved broksonic

    (@broksonic)


    4 years, 9 months ago

    On May 28, Postmark’s API was down for about a half-hour
    https://status.postmarkapp.com/incidents/105834

    In the DB log table, we see errors such as this:
    cURL Error 28: Operation timed out after 30001 milliseconds

    In a WooCommerce flow, this had the unfortunate impact of users orders succeeding to be placed, but then erroring out on trying to send. Which caused them not to get to the thank you page, nor receive any confirmation.

    Is this something addressable via the plugin? i.e. can it defer sends to not be in the direct flow? or handle this error case better?

Viewing 1 replies (of 1 total)
  • Plugin Author Patrick Graham

    (@prileygraham)

    @broksonic I have created an issue for this here as well:

    https://github.com/wildbit/postmark-wordpress/issues/59

    Do you use Github? If so – can you please comment on the issue with a bit more about what you envision better handling of this error could look like? Curious what a ‘defering sends to not be in the direct flow’ implementation would be.

    Please do feel free to submit a PR for review of what you had in mind. This plugin is open source so we do accept contributions.

    Thanks!

Viewing 1 replies (of 1 total)
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