Currency change on checkout

lamayas — Mon, 19 Sep 2022 19:02:48 +0000

Hi there,
Using this plugin along with WPML and the multicurrency is not working properly. Main currency is colombian pesos with USD as secondary currency.

If I select the option to display currencies based on the language of the site, the currency changes when I change the language but returns to the main currency when I go to checkout. That is, if I go to the English language I see the prices in USD, but when I add a product to the cart at the time of checkout, the payment appears again in Colombian pesos, even though I have selected the USD option for English.

If I select the other option to display currencies based on customer location, the currency is not changing. So if I visit the site and change the language from Spanish to English, the currency does not change, the products continue to appear in Colombian pesos even if it is in the English language (MaxMind license key is already configured in Woocommerce).

What can I do about this? Thanks in advance.

Reply To: Currency change on checkout

diegootgs — Mon, 19 Sep 2022 20:23:56 +0000

Hello @lamayas ,

As the issue also involves languages, I assume you are using WCML together with WPML (and not the standalone version). Is that correct?

If so, could you open a new ticket or start a live chat on our WPML support forum? We will be able to help you better there: https://wpml.org/forums/forum/english-support/

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Currency change on checkout

Reply To: Currency change on checkout