currency converter doesnt work at all.

hello? can someone answer this?
thanks

Hi,
I am not from the support team, but I am using the plugin , too.
Are you sure you set up all the settings right?
Especially the exchange rates? Try to refresh the settings, it may help you.
If everything is correct and the refresh doesn’t help you, maybe the restart of the plugin will help.
Sometimes, there is conflict between the plugins, too.
If the restart doesn’t help, try with disabling your plugins, one by one and see if it works.
You can try it on a new installation without other plugins, too.
But really, the support team here is terrible at the moment.
You even have a paid membership and still, no help.
Wish you luck.