Currency not supported by merchant message after plugin update

  • Resolved steveaustin021

    (@steveaustin021)


    6 years, 5 months ago

    Hi there!
    It appears the latest update has broken something? Everything worked normally with USD payments until the last update after which we started getting this message whenever we try to make USD payments:
    “Currency not supported by merchant”

    We checked that both the public and private keys are correct.
    Could you please look into this?
    Thanks!
    Steve.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tunbosun Ayinla

    (@tubiz)

    Hi,

    I am sorry about this issue you are experiencing.

    The error message “Currency not supported by merchant” is an error from Paystack, it seems they have disabled support for the USD currency in your account.

    Selecting Naira as the store currency still works.

    Thanks.

    Thread Starter steveaustin021

    (@steveaustin021)

    Wow, that’s supremely quick customer support, thanks!
    I’ll get in touch with Paystack, hopefully they can resolve this quickly.
    Best regards,
    Steve.

Viewing 2 replies - 1 through 2 (of 2 total)
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