Currency switcher wrong redirecting

  • Resolved orion1212

    (@orion1212)


    2 years, 2 months ago

    Hi, 

    I would like first to thank you for this awesome plugin!

    I just have a small error made by the automatic currency redirect. 

    I have the same issue as this topic.

    People are getting redirected to $AUD even if they live far away. 

    Would you know how to solve the issue?

    Here is the system report:

    ### WordPress Environment ###

WordPress address (URL): XXXXX

Site address (URL): XXXXXXX

WC Version: 7.1.1

REST API Version: ? 7.1.1

WC Blocks Version: ? 8.7.6

Action Scheduler Version: ? 3.4.0

Log Directory Writable: ?

WP Version: 6.1.1

WP Multisite: –

WP Memory Limit: 512 MB

WP Debug Mode: –

WP Cron: ?

Language: en_US

External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.54 (Debian)

PHP Version: 8.0.20

PHP Post Max Size: 100 MB

PHP Time Limit: 720

PHP Max Input Vars: 10000

cURL Version: 7.64.0

OpenSSL/1.1.1n

SUHOSIN Installed: –

MySQL Version: 10.4.20-MariaDB-1:10.4.20+maria~buster-log

Max Upload Size: 100 MB

Default Timezone is UTC: ?

fsockopen/cURL: ?

SoapClient: ?

DOMDocument: ?

GZip: ?

Multibyte String: ?

Remote Post: ?

Remote Get: ?

### Database ###

WC Database Version: 7.1.1

WC Database Prefix: wp_

Total Database Size: 31.67MB

Database Data Size: 27.67MB

Database Index Size: 4.00MB

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### Post Type Counts ###

attachment: 391

cookielawinfo: 6

custom_css: 2

customize_changeset: 23

mailpoet_page: 1

nav_menu_item: 89

page: 25

polylang_mo: 2

post: 10

product: 69

revision: 192

wp_block: 37

wp_global_styles: 5

wp_navigation: 1

wp_template: 1

wp_template_part: 1

### Security ###

Secure connection (HTTPS): ?

Hide errors from visitors: ?

### Active Plugins (12) ###

Polylang Pro: by WP SYNTEX – 3.2.8

The SEO Framework: by The SEO Framework Team – 4.2.7.1

Blocks Animation: CSS Animations for Gutenberg Blocks: by ThemeIsle – 2.1.6

Boxtal Connect: by API Boxtal – 1.2.14

Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.4.22

Polylang for WooCommerce: by WP SYNTEX – 1.7

W3 Total Cache: by BoldGrid – 2.2.9

WooCommerce Payments: by Automattic – 5.1.2

WooCommerce Shipping & Tax: by WooCommerce – 2.1.0

WooCommerce: by Automattic – 7.1.1 (update to version 7.2.0 is available)

WP Mail SMTP: by WPForms – 3.6.1

Smush: by WPMU DEV – 3.12.4

### Inactive Plugins (2) ###

Advanced Database Cleaner: by Younes JFR. – 3.1.1

Google Listings and Ads: by WooCommerce – 2.3.1

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php

db.php: db.php

object-cache.php: object-cache.php

### Settings ###

API Enabled: –

Force SSL: –

Currency: EUR (€)

Currency Position: right_space

Thousand Separator:?

Decimal Separator: ,

Number of Decimals: 2

Taxonomies: Product Types: external (external)

grouped (grouped)

simple (simple)

variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)

exclude-from-search (exclude-from-search)

featured (featured)

outofstock (outofstock)

rated-1 (rated-1)

rated-2 (rated-2)

rated-3 (rated-3)

rated-4 (rated-4)

rated-5 (rated-5)

Connected to WooCommerce.com: –

Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #14525 - /fr/boutique/

Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.

Checkout: #8 - /fr/commande/

My account: #9 - /fr/mon-compte/

Terms and conditions: #1636 - /terms-of-use/

### Theme ###

Name: Kadence Child

Version: 1.0.0

Author URL: https://www.kadencewp.com/

Child Theme: ?

Parent Theme Name: Kadence

Parent Theme Version: 1.1.31

Parent Theme Author URL: https://www.kadencewp.com/

WooCommerce Support: ?

### Templates ###

Overrides: kadence-child/woocommerce/emails/customer-note.php

kadence-child/woocommerce/emails/customer-processing-order.php

### WC Pages Translations ###

Shop base: ?

Cart: ? The shortcode is missing for the translation in English

Checkout: ?

My account: ?

### Admin ###

Enabled Features: activity-panels

analytics

coupons

customer-effort-score-tracks

experimental-products-task

experimental-import-products-task

experimental-fashion-sample-products

shipping-smart-defaults

shipping-setting-tour

homescreen

marketing

multichannel-marketing

mobile-app-banner

navigation

onboarding

onboarding-tasks

remote-inbox-notifications

remote-free-extensions

payment-gateway-suggestions

shipping-label-banner

subscriptions

store-alerts

transient-notices

woo-mobile-welcome

wc-pay-promotion

wc-pay-welcome-page

Disabled Features: minified-js

new-product-management-experience

settings

Daily Cron: ? Next scheduled: 2022-12-16 14:31:08 +01:00

Options: ?

Notes: 24

Onboarding: completed

### WooCommerce Payments ###

Version: 5.1.2

Connected to WPCOM: Yes

Blog ID: XXXXX

Account ID: XXXXXX

### Action Scheduler ###

Complete: 306

Oldest: 2022-11-15 20:26:39 +0100

Newest: 2022-12-16 11:23:55 +0100

Failed: 101

Oldest: 2022-09-02 10:22:31 +0200

Newest: 2022-11-24 15:19:36 +0100

Pending: 3

Oldest: 2022-12-16 19:11:46 +0100

Newest: 2022-12-22 15:29:07 +0100

### Status report information ###

Generated at: 2022-12-16 12:14:49 +01:00
Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter orion1212

    (@orion1212)

    From what I gathered it must be a cookie issue. Could you tell me which cookie I need to exclude from my caching plugin and CDN ?

    Hi @orion1212

    Thanks for reaching out and I apologize for the delayed response.

    WC Version: 7.1.1

    As a first step, please update your WooCommerce core to the latest version.

    Then, please try to switch to the default Storefront theme and only WooCommerce and WooCommerce Payments plugins are enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Let us know how it goes!

    Thread Starter orion1212

    (@orion1212)

    Hi @xue28,

    I inadvertently submitted two topics on the matter. 

    The first one is there.

    You can delete this one.

    Thanks!

    Plugin Support George S.a11n

    (@gsorkpor)

    Hi @orion1212,

    Thank you for the notice! I have now closed this support request in favor of this request.

    Enjoy you day!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Currency switcher wrong redirecting’ is closed to new replies.