• Hi folks

    Since the latest update, I’m not getting currency symbols or decimal places showing on my shipping costs. ONLY on the pdf invoices. It looks peculiar – how can I get them back please?

    screenshot below.

    https://prnt.sc/xptm5b

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hello @painefreecrafts,

    I have some questions for you:

    1. Are you using a custom template?
    2. Have you updated the plugin to the latest release?

    I look forward for your reply!

    Thread Starter PaineFreeCrafts

    (@painefreecrafts)

    1. No
    2. Yes – it’s on the update that stopped it working. I’ve rolled it back to the previous version, but there’s no change to existing pdfs. Do they need re-generating?
    Everything shows up fine in the order info, it’s just on the PDF that it shows like this.

    Thread Starter PaineFreeCrafts

    (@painefreecrafts)

    I do use a “weight based shipping” plugin, and none of the descriptions are coming through on the invoice, just the value (which is formatted badly).

    I’m wondering if the PDF invoice just isn’t picking up those fields properly like it used to?

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hello @painefreecrafts,

    I tried to replicate the issue you described in your first comment, installing and creating a new invoice with the Weight Based Shipping zone, but I see the correct format, as expected: currency + amount.

    Can you please check if the email sent by WooCommerce display the currency symbol?

    I look forward to your reply.

    Thread Starter PaineFreeCrafts

    (@painefreecrafts)

    I’ve rolled back to the previous version (yesterdays files) and now it works. No idea what was going on.
    Thankyou for responding. I will avoid updating for the moment.

    Plugin Contributor Ewout

    (@pomegranate)

    @painefreecrafts I doubt that this was caused by an update of the PDF invoice plugin. Could you try updating just PDF invoices and leaving other plugin updates alone to see if you still have this same issue?

Viewing 6 replies - 1 through 6 (of 6 total)
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