Viewing 5 replies - 1 through 5 (of 5 total)
  • Sona

    (@support-web-dorado)

    Dear jimmycrackedcorn,

    The stated bug is already investigated. Our developer is already working to fix of the issue. We will soon release an update which will resolve the “Invalid End Date” issue. Currently you might try to work with Chrome, where the issue is not present.
    As for your reports and reports of other users- WordPress doesn’t give the developer team a permission to Delete or Close any of the tickets, we can only change the status to Resolved. Only WordPress moderators have those permissions, thus if any of the tickets closed or deleted, its their team. Thus we will kindly ask you to change the review, which is based on an issue not related to our actions. Thank you for your understanding.

    Sona

    (@support-web-dorado)

    Dear jimmycrackedcorn,

    We have already updated the Spider Calendar plugin. You can update the plugin to the newest version. Thank you.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    and support deleted my bug report,

    No they didn’t, a moderator did. Basically start a new topic to discuss your own issue. That’s how these forums work and if it didn’t work like that then you wouldn’t have been able to jump on someone else’s thread.

    Thread Starter jimmycrackedcorn

    (@jimmycrackedcorn)

    Why isn’t it a better idea for everyone experiencing the same bug to pile onto the same thread reporting it?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Sorry about how I sounded in that last message ??

    It’s because more likely than not, the underlying problem is different from the symptom. It’s to prevent threads from being unintentionally sidetracked from the original poster’s issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Current version is broken, and support deleted my bug report’ is closed to new replies.