Currently registered crops – file is missing

  • svenstirnemann

    (@svenstirnemann)


    3 months ago

    We have installed your plugin on a clients worpress website and we and client are very happy with it in general.

    One thing that keeps getting reported from client though is that without changing anything, sometimes the plugin loses a some files of registered crops. It shows in red text and then needs to be manually cropped again.

    I have checked but am unable to locate any errors. Do you have any idea why this happens?

Viewing 1 replies (of 1 total)
  • Plugin Author Iulia Cazan

    (@iulia-cazan)

    Hi,

    My plugin does not show any red texts. I suspect there is some other plugin in your environment that executes some actions, perhaps changing the image sizes registration. Could you check what other plugins do you have installed on your site? Do you have by chance a screenshot of the “red text” error?

    Regards,
    Iulia

Viewing 1 replies (of 1 total)
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