[cusrev-reviews-slider] – Section no longer flexes

  • Resolved Masidus

    (@masidus)


    1 year, 7 months ago

    Hello,

    We updated today from 3.18 to the most recent version and now have an issue with the [cusrev-reviews-slider] css.

    Before the update, the section which the slider was in would flex and change size to accommodate the size of the card – if the card was smaller, the section would flex to match and the same for larger cards.

    Now there is no flex and the section is set at a static value for the largest or the cards.

    You can see any example of this at this link – https://streamable.com/dtjpc8

    Any help would be greatly appreciated, many thanks for your time!

    • This topic was modified 1 year, 7 months ago by Masidus.

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    Hi,

    Thank you for using CusRev.

    I suggest you can use the attribute max_chars of the reviews slider shortcode to limit the characters of the reviews to display the cards with the same height. Please go to Reviews > Settings > Shortcode tab, to get more details.

    Thread Starter Masidus

    (@masidus)

    Hi @pear8398

    Thank you for your swift response.

    We have implemented this as a workaround, however are still wondering if it’s possible to adjust the CSS to make the section flex as it was previously?

    Hope you’re keeping well, thanks again

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    I’ve checked the reviews slider on your site again and see that you are using some custom CSS code to re-style the review card on your site. Please remove the custom CSS code to make the review cards have the same height.

    Refer to this solution to enable the troubleshooting mode
    Troubleshooting Plugins and Themes

    Thread Starter Masidus

    (@masidus)

    Hello,

    Is it possible that you could elude as to which part of our custom CSS is causing the issue?

    If you are able to also provide the CSS which will achieve the flex as it was before in previous versions that would be the best for us, as we have spent a long time styling the plugin.

    Many thanks for your time!

    Plugin Support pear8398

    (@pear8398)

    Hi,

    Thanks for your additional information.

    Here is the custom CSS code that affects the flex style of the slider cards

    .cr-reviews-slider .cr-review-card .cr-review-card-inner {
    display: block;
    height: unset;
}

    Screenshot https://monosnap.com/file/ikK4y2sHj9Wikou7mBJVzWgyp39oJo

    You can remove the code and check this issue again.

    Plugin Support bagel1317

    (@bagel1317)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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