• Resolved benblock

    (@benblock)


    We have created custom attributes for “S, M, L, XL, XXL”. You have to choose a color first, then the sizes show. Then you can choose sizes.
    The sizes show until you checkout. Then they disappear and they also do not show or display in the order. We are hoping they show in the orders.

    Some Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://justdirectpromotions.ca
    Site address (URL): https://justdirectpromotions.ca
    WC Version: 5.7.1
    REST API Version: ? 5.7.1
    WC Blocks Version: ? 5.7.2
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.6.5
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_CA
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.24
    PHP Post Max Size: 64 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.69.1
    OpenSSL/1.1.1l
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.51
    Max Upload Size: 16 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.7.1
    WC Database Prefix: jdev_
    Total Database Size: 111.76MB
    Database Data Size: 77.41MB
    Database Index Size: 34.35MB
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    ### Post Type Counts ###
    
    acf-field: 174
    acf-field-group: 9
    attachment: 4334
    customize_changeset: 1
    global_product_addon: 2
    nav_menu_item: 249
    page: 29
    post: 4
    product: 1306
    product_variation: 2807
    revision: 410
    shop_coupon: 10
    shop_order: 171
    snp_mail_log: 228
    snp_popups: 1
    vc_settings_preset: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (27) ###
    
    Welcome Email Editor: by David Vongries – 5.0.1
    ManageWP - Worker: by GoDaddy – 4.9.10
    Gravity Forms: by Gravity Forms – 2.5.12
    Advanced Custom Fields PRO: by Delicious Brains – 5.10.2
    Advanced Woo Search: by ILLID – 2.37
    Better Search Replace: by Delicious Brains – 1.3.4
    User Role Discount for WooCommerce: by KonektOU – 2.0.8.1
    Multiple Columns for Gravity Forms: by WebHolism – 3.2.1
    Moneris Direct CA Gateway for Gravity Forms: by PatSaTECH – 1.1.3
    Gravity Forms User Registration Add-On: by Gravity Forms – 4.8
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0
    Max Mega Menu - Pro Addon: by megamenu.com – 2.2.3
    Max Mega Menu: by megamenu.com – 2.9.4
    Products per Page for WooCommerce: by Algoritmika Ltd – 2.0.0
    Pure Chat: by Pure Chat by Ruby – 2.22
    ZeptoMail: by Zoho Mail – 2.0.1
    UpdraftPlus - Backup/Restore: by UpdraftPlus.com
    DavidAnderson – 2.16.62.25
    
    Upload Larger Plugins: by David Anderson – 1.6
    Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.18
    Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.3
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    WooCommerce: by Automattic – 5.7.1
    Yoast SEO: by Team Yoast – 17.3
    WP Crontrol: by John Blackbourn & contributors – 1.10.0
    
    ### Inactive Plugins (2) ###
    
    User Switching: by John Blackbourn & contributors – 1.5.8
    WP Mail SMTP: by WPForms – 3.1.0
    
    ### Must Use Plugins (2) ###
    
    closte-requirements.php: by  –
    ManageWP - Worker Loader: by GoDaddy –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CAD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #4 - /shop/
    Cart: #5 - /cart/
    Checkout: #6 - /checkout/
    My account: #7 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Future Access - Starter Theme
    Version: 1.0
    Author URL: 
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: justdirect/woocommerce/archive-product.php
    justdirect/woocommerce/checkout/form-shipping.php
    justdirect/woocommerce/checkout/review-order.php
    justdirect/woocommerce/content-product.php
    justdirect/woocommerce/content-single-product.php
    justdirect/woocommerce/myaccount/form-login.php
    justdirect/woocommerce/single-product/add-to-cart/simple.php
    justdirect/woocommerce/single-product/add-to-cart/variable.php
    justdirect/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    justdirect/woocommerce/single-product/meta.php
    justdirect/woocommerce/single-product/product-image.php
    justdirect/woocommerce/single-product/related.php
    justdirect/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 878
    Oldest: 2021-09-13 09:00:48 -0400
    Newest: 2021-10-12 13:18:41 -0400
    
    ### Status report information ###
    
    Generated at: 2021-10-12 13:55:18 -04:00
    

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @benblock,

    Thanks for sharing your System Status.

    Since you’re using some of the WooCommerce.com Premium extensions you have access to our support team at WooCommerce.com.

    Please contact us at WooCommerce.com > My Account > Support.

    You may need to log into your WooCommerce.com account before you can access that page. Also, include a link to this forum thread, so that we can keep track of what’s already been done.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Custom Attributes not showing on orders’ is closed to new replies.