Custom Carousel not working as expected

  • Resolved lstitx

    (@lstitx)


    11 months, 2 weeks ago

    Hi everyone,

    we’ve been having issues with the Custom Carousel on our Webpage. For the navigation we’ve selected ‘fraction and arrows’ and it is showing the arrows but not the fractions + the arrows don’t work at the moment. I’m getting the following error in the console: https://snipboard.io/y6RSAT.jpg

    Cheers!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Dear @lstitx,

    Thanks for sharing your issue with us. Please activate the Swipper option from Elementor > Features > Upgrade Swiper Library > Activate it. Please see the screenshot – https://prnt.sc/k8Wzm8ecYhgq

    I hope your issue will be solved. Please try and let us know.
    Thanks
    Best Regards,
    Hasib Ali


    Thread Starter lstitx

    (@lstitx)

    Hi @hashibali!

    I activated the library like you showed in the screenshot, but unfortunately it is still not working. We’re still getting the same error message as well.

    Best regards.

    Dear @lstitx,

    Thanks for following the instruction and apologize for the inconvenience.

    We would like to request you to contact with our support team for further investigation.

    Thanks in advance.

    Dear @lstitx,

    Since we haven’t received any further updates from you, we’ll assume that the issue has been resolved on your end. We’ll go ahead and close this case. If you encounter any problems in the future, please don’t hesitate to reach out.

    Thank you for your understanding.

Viewing 4 replies - 1 through 4 (of 4 total)
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