custom colors

I redid the test on other themes, the custom colors don’t work?

Hi @baxter89,

I understand that some of the custom colors aren’t working for you.

Does that happen on multiple sites? I wonder if it is some object cache or such on this specific site.

Here’s how it shows for me?

Full Size: https://d.pr/i/vkI2Cq

Hello, I disabled all plugins and did the test on an online and local site, I have the same problem.
I only have the problem with custom colors?
I did the test with the following themes and it’s the same:

Twenty twenty-three
Spectra
Ollie

Hi @baxter89,

It’s odd that I personally can’t reproduce this at all.

Could you share the Site Health Report for this local test site that you mentioned?

You can get the Site Health Report by navigating to your WordPress Admin, then Tools > Site Health section of your site. Once there, click on Info and then copy it by clicking on the Copy site info to clipboard button. Then, paste it here in your reply.

` wp-core

version: 6.3.1
site_language: fr_FR
user_language: fr_FR
timezone: Europe/Paris
permalink: /%postname%/
https_status: false
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: undefined
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes

wordpress_path: C:\wamp64\www\wp2023
wordpress_size: 54,96 Mo (57629982 bytes)
uploads_path: C:\wamp64\www\wp2023/wp-content/uploads
uploads_size: 6,05 Mo (6345138 bytes)
themes_path: C:\wamp64\www\wp2023/wp-content/themes
themes_size: 2,51 Mo (2630329 bytes)
plugins_path: C:\wamp64\www\wp2023/wp-content/plugins
plugins_size: 28,00 o (28 bytes)
database_size: 1,53 Mo (1600944 bytes)
total_size: 65,05 Mo (68206421 bytes) wp-active-theme

name: Twenty Twenty-Three (twentytwentythree)
version: 1.2
author: L’équipe WordPress
author_website: https://fr.www.ads-software.com
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, block-templates, widgets-block-editor
theme_path: C:\wamp64\www\wp2023/wp-content/themes/twentytwentythree
auto_update: Désactivé wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Non disponible
imagemagick_version: Non disponible
imagick_version: Non disponible
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 4M
max_effective_size: 4 Mo
max_file_uploads: 20
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: not available wp-server

server_architecture: Windows NT 10.0 AMD64
httpd_software: Apache/2.4.54 (Win64) PHP/8.0.26 mod_fcgid/2.3.10-dev
php_version: 8.0.26 64bit
php_sapi: apache2handler
max_input_variables: 2500
time_limit: 120
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 4M
php_post_max_size: 8M
curl_version: 7.76.1 OpenSSL/1.1.1s
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: false
current: 2023-10-07T16:40:53+00:00
utc-time: Saturday, 07-Oct-23 16:40:53 UTC
server-time: 2023-10-07T18:40:52+02:00 wp-database

extension: mysqli
server_version: 8.0.31
client_version: mysqlnd 8.0.26
max_allowed_packet: 67108864
max_connections: 151 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: C:\wamp64\www\wp2023/wp-content
WP_PLUGIN_DIR: C:\wamp64\www\wp2023/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Indéfini
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable

@baxter89 Thank you for sharing that.

I haven’t been able to replicate this as well. I wonder if you have tried removing and re-adding that one custom color which seems to be causing the issue in your video?

I remade a video of the problem, online and locally, with different themes.
I don’t understand the problem?

https://youtu.be/IgdDoezfbAw

That looks like it would be very frustrating. Can you try checking the browser console, and see if there are any errors in there? You can refer to the steps in this document about debugging.

I’ve done all the tests, it doesn’t change anything whatever browser I use.
THANKS

Hello,
I found the problem, I reinstalled with localwp and WordPress in English, it works
I put the WordPress in French and the time on UTC+2 I create my custom colors, it doesn’t work anymore

I tried to replicate this, but I was only able to do it once, and only on a LocalWP install. I haven’t been able to replicate this on any other place.

@baxter89 You mentioned you have tried this on a live site as well. Can you share where is this hosted? If you’re able to, can you try to replicate this on something like InstaWP (It gives you two free testing sites for things like this)?

Hello,
I just did the test with InstaWP, the English version works and when I put the WordPress in French, it no longer works.
See the video :

https://youtu.be/7BGPeMsOdb0

THANKS