Custom email

  • Digihood

    (@josif201)


    2 years ago

    Hello Kadence support,

    can please ask for help? We are managing a website https://vikendovepeceni.cz/ and we have dome some customization based on our clients requirements. Our client has custom storage system. As part of the setup we send emails to the client that the order has been processed. And the problem is that we are using cron to check order statuses and than send emails with (WC()->mailer()->emails[‘WC_Email_Customer_Completed_Order’]->trigger( $order_id )).
    but the email does not have the customised design and has only the design of WooCommerce. The cron is hooked to an ‘init’ callback.

    Thank you.

    Best Regards,
    Josef

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Digihood

    (@josif201)

    Hello,

    can anyone please help with this?

    Thank you,

    Josef

    hannah

    (@hannahritner)

    Hi Josef,
    Apologies for the delay! You would need to reach out to Cron’s support team and see if they are able to add a hook for the Kadence WooCommerce email designer plugin. Let us know if you need anything from us!

    Kindly,
    Hannah

Viewing 2 replies - 1 through 2 (of 2 total)
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