• Resolved WorkinWP

    (@iguanamom)


    Hi,

    I’ve set this up correctly for the one variable product I want the custom emails to trigger.

    I do a test order and the first email (I have 3 set up for hold/processing/completed) and it’s just adding it to the email that normally gets sent…it’s like it’s combining the two instead of just sending the one I created. Is that normal? This happens for each one.

    I will say that I did customize those “normal” Woo emails by moving the template to my theme. Maybe that has something to do with it?

    Obviously, I don’t want any of the default Woo emails to be sent when this product is purchased, which I assume is the whole point of this plugin ?? Or maybe I’ve missed something?

    Thanks.

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