Custom Email Notifications Not Working After Update

  • Resolved Lauranvaca

    (@lauranvaca)


    2 years ago

    I was using Booster’s “Custom Emails” feature successfully before we had to upgrade the website in the following way:

    1) WordPress updated to latest version
    2) WooCommerce updated to latest version
    3) WooCommerce database updated
    4) WooCommerce Stripe Plugin Updated to latest version
    5) Also updated Booster plugin from version 5.4.6 to version 5.6.7

    After updating all of the above, we stopped receiving the customized email notifications. I ran tests on all other contact forms on the website, tried out different emails, etc. and all worked except this customized email I created through Booster. I could not get it to work. I ended up just reverting back the Booster plugin to version 5.6.7. and kept all other plugins, mentioned above, updated.

    This fixed the issue. Something about the the latest version of Booster, isn’t compatible. I hope this helps you (the developers). I look forward to a fix on this so I can update.

    Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Support David G

    (@gravid7)

    Hi @lauranvaca

    I checked with similar settings on our demo and it’s working properly. I am not facing this kind of issue. So, If possible you can contact us from our website. So, I can take a deeper look and help you.

Viewing 1 replies (of 1 total)
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