Custom Fields and E-mails

  • Resolved w4nc

    (@w4nc)


    3 years, 4 months ago

    I know this question comes up quite a bit. The extra product fields do not appear in my emails. Confirmation emails or New Order emails. I’m sure I haven’t changed anything, but there may be something in my themes code maybe? I’m not sure if I’m using Ajax add to cart or not. I havn’t added anything but could be? How do i check?

    Any help would be great. Thank you!

    -S

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We can see that the fields are not even showing on your cart page. Your issue needs a detailed check. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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