Custom Fields Not Saving

  • Resolved gngr-marketing

    (@gngr-marketing)


    6 years, 10 months ago

    Hi. I have a problem with custom fields not saving.

    I am using:

    Theme – Themify Ultra
    Plug In – USP Pro

    When I try to create a Custom Field WITH a value I just get the AJAX message “Please provide a custom field value.”

    This happens in posts, in the USP Pro form creation page – everywhere. Doesn’t matter what key or vallue I try, it happens.

    I have checked:

    Database table – OK
    max_input_vars – OK

    I have added, based on this article – https://devknoll.net/wordpress-error-saving-custom-field-fix/:
    add_filter( ‘is_protected_meta’, ‘__return_false’);
    to the functions file (child and adult) – DOESN’T WORK

    Can anyone shed any light on why I simply cannot add custom fields to posts / USP Pro forms and suggest a fix?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    – For pro or commercial product support please contact the author directly on their site.
    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.
    – Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.

    Thread Starter gngr-marketing

    (@gngr-marketing)

    It isn’t about the plug in – it’s about the WordPress core on this particular site. I cannot create custom fields for ANYTHING.

    Thread Starter gngr-marketing

    (@gngr-marketing)

    Ok – tracked it to an issue with Themify. NOW I’ll go to them. ??

    Moderator t-p

    (@t-p)

    Okay ??

Viewing 4 replies - 1 through 4 (of 4 total)
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