Custom form vs plugin?

It’s always better to use a plugin, that way you’ll get tight integration, plus security updates and support from the plugin’s developer.

Thank you. However, I feel like with plugin you have less customization options than doing it yourself.

For example:

My own contact form
https://i.postimg.cc/MK3K67t0/contact2.png

Contact Form 7
https://i.postimg.cc/Pr55n3br/contact1.png

Or maybe I can customize, but I didn’t find how?

There’s a lot of customization available in Contact Form 7.

I recommend asking at https://www.ads-software.com/support/plugin/contact-form-7/ so the plugin’s developers and support community can help you with this.