Custom forum reponse

[mateuszash]

Hi,
I’ve added and subscription box to my form and it’s working with no issues, but I’m getting no user feedback. What’s the procedure to add notifications and responses to my form?

[Lap]

Our free plugin just takes care of subscribing, from there on you need to setup the rest in Mailchimp, such as your final welcome email and so on.

The Premium add-on also allows you to setup an email that is sent by our plugin right after the form is submitted.

Hope that helps. If you have any questions, please let me know!

[mateuszash]

Yes, I understand it, but I’m interested in any user feedback – information about successful subscription (eg. “Confirmation email has been sent to your inbox”) and/or information on errors (eg. email in use). Right now it’s reloading the page with no feedback at all, even though subscription itself is working just fine.

[Harish Chouhan]

Hey @mateuszash,

Can you please share a link where you have placed our form?

[mateuszash]

Sure: https://bakerhowardcontemporary.co.uk/

[Lap]

The form in your footer is missing the <form> tag. Is it added there via a MC4WP shortcode, or did you copy the code from the form builder into a widget?

Thanks for letting me know.

[mateuszash]

It’s an html code that I’ve added directly to the template, following custom form instruction from the documentation ( https://www.mc4wp.com/kb/add-subscribe-checkbox-custom-form/ )
Is there additional <form> tag needed anywhere?

<form id="newsletter" action="" method="post">
<h2 class="newsletter-heading">Join Our Newsletter</h2>
<div>
    <label class="visually-hidden" for="mc4wp-email">Email address:</label>
    <input id="mc4wp-email" type="email" name="EMAIL" placeholder="ENTER YOUR E-MAIL ADDRESS" required="">
</div>
<div>
    <label class="visually-hidden" for="mc4wp-name">First Name</label>
    <input id="mc4wp-name" type="text" name="mc4wp-NAME" placeholder="ENTER YOUR FIRST NAME" required="">
</div>
<div>
    <label class="checkbox">
        <input type="checkbox" name="mc4wp-TERMS" value="1" required="">
        I agree to <a href="https://bakerhowardcontemporary.co.uk/terms-and-conditions/" target="_blank">Terms of Service</a> and
        <a href="https://bakerhowardcontemporary.co.uk/privacy-policy-2/" target="_blank">Privacy Policy</a>
    </label>
</div>
<div>
    <input type="hidden" name="mc4wp-subscribe" value="1">
    <input type="submit" value="Subscribe">
</div>
</form>

[Lap]

Ah i see. If you make your own custom form like this you also need to make your own custom response. When using the custom integration method to integrate with other forms our plugin doesn’t interfere with the form besides sending the email to Mailchimp.

Why not just create a form under Mailchimp for Wp > Forms and use that via the shortcode?

Hope that helps. If you have any questions, please let me know!