Custom header logo not appearing

  • Resolved wayne7941

    (@wayne7941)


    8 years, 4 months ago

    When I upload an image to use as the custom header logo for my site, I can see the change made while I am still using the “Customizer” window, but after I click “save and publish” and try to visit my site again, there is no logo visible. Then when I go back into the Customizer, it’s like I never was there. Why isn’t my logo saving or showing? Thank you.

    My site is https://www.trisef.com

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi wayne. Is this the first time you’ve tried to add a logo? Or was it working before and now it’s not?

    Thread Starter wayne7941

    (@wayne7941)

    Thanks for your reply. As to your question, I’m not entirely sure, but I want to say it was working before.

    The main reason I’m trying to add a header logo is because I want my site title to appear in all caps on the site itself but I don’t want it to appear in all caps everywhere else (like in emails, in the browser tab, etc).

    Thread Starter wayne7941

    (@wayne7941)

    I may have figured it out. I deactivated all of my plugins, then went into the Customizer and set my logo. Then I reactivated my plugins a few at a time to see if one was causing the issue, but by the time I reactivated all of them, there didn’t seem to be an issue anymore. Let’s hope it stays fixed!

    Deactivating your plugins was going to be my next recommendation so you were on the recommended troubleshooting approach. Glad you got it fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Custom header logo not appearing’ is closed to new replies.