Custom Image Header Upload… then blank page .. vers2

  • Resolved Webbverkstaden

    (@webbverkstaden)


    14 years, 8 months ago

    I have the same issue as described in a previous topic below with the same topic title as this.

    I’m using a theme that has the Custom Header Image upload feature. In fact, I’ve tried several themes that have this feature, and they’re all having the same issue.

    When I choose the image, and click the “upload” button, it takes a few seconds, and then the page goes blank (both FF and Chrome. IE6 gives an error and doesn’t load the page at all.). If I look at the source code for the blank page, the HTML for the image croping dialog is there. I can even open (Firebug ->Edit page) the blank page in Dreamweaver, and there it actually shows in the preview/design view.

    And it gets better. In Dreamweaver I can now switch to Live-view, and oups, there comes the blank page again. A bit down in the code there is the following line:

    <script type='text/javascript' src='https://mysite.com/wp-admin/load-scripts.php?c=1&load=jquery,utils,farbtastic,jcrop&ver=dd4a896fb5579c333d970f97c1696ad6'></script>

    If I change this so the script doesn’t load, the image croping page appears.

    EDIT: Seems as if it has something to do with farbtastic. If I remove farbtastic from the src url above the page displays.

    Any input welcome.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-related problems?

    – resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress?

    Thread Starter Webbverkstaden

    (@webbverkstaden)

    Thank’s for input.

    Before I posted I started out with deactivating all plugins and switching to the default theme, and the issue was still there.

    I’ve now made a clean and fresh wp install and viola, there was the cropping page. Realize I should have done that before I posted, but the problem was there on several sites that I had upgraded to 2.9.2 and I felt sure that I had it covered. My bad.

    So starting from scratch and then activating my favorite plugins it turns out that it was ozh-admin-drop-down-menu, https://ozh.in/kl, that was the problem. I’ll see if I can get Ohz to have a look at this.

Viewing 2 replies - 1 through 2 (of 2 total)
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