• Resolved CGC studio

    (@cgc-studio)


    Hi there,

    Since buddypress and my Onecommunity theme (made specially for buddypress (BP) sites) last updates, my custom layout/styling of BP email notifications (handled by your “email templates” plugin) are not working properly anymore.

    My custom styling settings used to work fine so far, but now, all BP notification emails sent (join a group, accept a friend invitation, ask a moderator to accept a group request, …) are not anymore properly styled ! The body text of email notification are written without line feeds, nor basic style (bold, underline, etc.) which makes these notifications completely unreadable by users.

    It really seems to be an interaction between ‘Email Templates’ AND buddypres/Onecommunity theme.
    The most bizarre is that I cannot disable your plugin (for testing) because I cannot see it in my list of plugins in WP backend, as it seems to be integrated in my Onecommunity theme. Is it the case?

    – See my “email tepmplates” settings: https://www.rezodenth.odenth.com/IMG_diabolik/1-notification-layout.png)

    – See the issue screenshot: https://www.rezodenth.odenth.com/IMG_diabolik/2-Buddypress-alerts.png)

    I’m also in touch with Onecommunity support but, so far, we did not understand what’s going on. : (

    So please, how could you help me to fix that issue?
    Thanks in advance.
    CGC

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • That screenshot doesn’t look as our plugin I’m afraid. I think this is soething else or some theme related issue.

    Thread Starter CGC studio

    (@cgc-studio)

    Hi Damian,
    Oups! that explains why I cannot see it in my list of plugins in WP backend!
    You’re right: it is the “email customize” feature inside Buddypress that is involved and not your plugin, sorry !! It look reazlly the same as I used your plugin in some of my other sites. Never mind.
    Thank you for responding to me so quickly : ))
    Kind regards
    CGC

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Custom layout/styling of BP email notifications not working’ is closed to new replies.