• Resolved davincikittie

    (@davincikittie)


    I installed my custom font (TAN-Tangkiwood) just fine and the plugin was working with no problems until yesterday, when I cleared my cache to troubleshoot a different website plugin.

    Now, even if I try to create a totally new version of my custom font, I still only see the fallback font (Merriweather).

    You can see an example of this on this page (use password: COD):

    Wanna Write Romance 2024 – Sue Brown-Moore (suebrownmoore.com)

    Scroll down to just below the first pink “torn” section where there is large text that says “Meet the speakers”. That should be in the custom font but is showing in the fallback font.

    The plugin is up to date (all my plugins are), and the only thing that has changed since it stopped working is clearing the cache (it was an aggressive purge).

    The page I need help with: [log in to see the link]

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  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @davincikittie,

    I saw errors on browser console indicate the custom font files are blocked. Refer to this screenshot, please.

    I believe this doc will be helpful for you as a reference to fix the issue.

    Please let us know how you go.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    It’s been a while since my last response. Hopefully, you find it helpful.

    I am marking this thread as Resolved due to inactivity.

    Kind regards,
    Herman ??

Viewing 2 replies - 1 through 2 (of 2 total)
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