Custom Logo on Print Page Top HTML not showing when printing

  • Resolved webdevrvcom

    (@webdevrvcom)


    3 years, 8 months ago

    H!!
    So far the plugin works really well but the only problem I have is that the custom logo I put on the “Print Page Top HTML” not showing before printing.
    Here is my code,

    <div id="logo_header_print" style="
background-image: url(https://www.beaujolaisvert.com/wp-content/themes/beaujolaivertnov20/images/beaujolaisvert-logo.png); 
width: 600px; height:250px; 
background-repeat: no-repeat; 
background-position: center;
background-size: cover;
display: block;
margin: auto;
" > </div>

    When I click a printer icon, on a preview page (new tab opened) , the logo displays well.
    But on the printer window/display, it shows only the white header.

    How can I fix this problem?

    Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor twinpictures

    (@twinpictures)

    try adding some ‘pause before print’ time in the plugin settings.
    you might need to give something like 500 (ms) to allow the image to load before the print dialogue box is triggered.

    Thread Starter webdevrvcom

    (@webdevrvcom)

    Thank you for your active support!
    I’ve tried 500,1000,2000 (ms) but the image still doesn’t load.

    Any suggestion?

    I have also been trying to resolve this. Do you have any feedback?

    Plugin Contributor twinpictures

    (@twinpictures)

    @webdevrvcom the link you provided is not loading correctly.
    If version 2.x is being used, then check if the theme has some @media print CSS that is hiding the image. @dsc1978 do you have a link to the page in question?

    Thanks for the fast reply.

    I have just checked data in and the image is show via Safari browser on my iPhone. I will check other devices to triple check.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Custom Logo on Print Page Top HTML not showing when printing’ is closed to new replies.