• Resolved colinl255

    (@colinl255)


    Hi there

    I am trying to set a custom notification for the transactional email ‘Set Your New Password’. Is it possible to set a custom email for this email type? I thought at first it was the ‘New User Registration – For User’ email, but it appears to be different WP email.

    Image of default email: https://imgur.com/a/c3zOdzc

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @colinl255,
    Thanks for your message.

    The ‘New User Registration – For User’ notification is the correct one to use as it allows you to use the [password_url] shortcode to output the link to the password generator page.

    As your notification is different, it’s possible this is being overridden by another plugin too.

    Does this help?

    Thread Starter colinl255

    (@colinl255)

    Thank you for your help. On your advice, I was able to find that this email was being triggered elsewhere. In this case, by Memberpress.

    Plugin Author bnfw

    (@voltronik)

    Hi @colinl255,
    In that case, you may need to get in touch with MemberPress to see if they can help with regards to disabling that notification.

    Let me know how you get on.

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Custom Notification for ‘Set Your New Password’’ is closed to new replies.