Custom order status words and Exclusions

  • Resolved someone3210

    (@someone3210)


    2 weeks ago

    Is there a way to exclude words from the tracking status page? for example updates, such as the words “CHINA”, I do dropshipping, and the products come from there, but I didn’t want it to show where they are coming from, is there a way to exclude these words? And if specifically talking about this feature/functionality, I saw that the “theparcelsapp” does provide it to their users. But I am not sure if your plugin “AST pro” can do/provide this? and/or would I be still needing additional services like after ship to have additional functionalities like this?

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  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @someone3210,

    The tracking page functionality you’re asking about is managed by the TrackShip For WooCommerce plugin. For specific requests like excluding words such as “CHINA” from tracking updates, I recommend contacting the TrackShip support team, as they’ll be able to provide more detailed assistance.

    Let me know if you need any further help!

    Best regards,
    Gaurav

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