custom password strength not working

  • Resolved ldevore849

    (@ldevore849)


    2 months ago

    Major Issue #1: I cannot get rid of the password strength requirement. I set it to Weak, then to Custom, and finally to off, yet nothing disables the strength requirement. It still requires at least Minimum. So no one can register with the Custom pw setting (which my President user wants us to have). This is obviously Urgent.

    Major Issue #2: On the same page, I cannot login with my own Admin credentials. Here is the error I get:?“Something went wrong while submitting form through AJAX request. Please contact site administrator.” Well, that’s me. Should I disable AJAX?

    Thank you for your great helpfulness on my previous issues.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @ldevore849,

    Since there is no issue with the password in our plugin, could you please send me a screenshot of the settings? Sometimes, issues can arise on WordPress sites due to plugin conflicts. Please refer to this documentation to check for plugin conflicts: https://docs.wpuserregistration.com/docs/how-to-check-plugin-theme-conflict/

    As there is no such issue with the login as well in our environment, for testing purposes, could you please deactivate all other plugins manually and check if the problem persists only with User Registration active? Let us know if this helps.

    Regards!

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