• Resolved Mwiinga

    (@rodgerrmi)


    Hello
    I have set up a brand new WordPress install.
    I have installed Woocommerce and another custom payment gateway that allows us to process mobile money payments in Africa.

    On old but updated WordPress installs, everything is fine.
    but on the new installation, the Custom Payment Gateway is not showing up at the Checkout page.

    I have searched around past two days now but, nothing..

    Please help..

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey there, @rodgerrmi! Thanks for contacting us. I’m happy to help you.

    Can you please tell us which plugin you are using for this payment method?

    Can you share more details about what is happening exactly?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter Mwiinga

    (@rodgerrmi)

    @carolm29,
    thank you for your time and responce.

    I managed to find the problem, and rectified it.
    The custom payment gateway plugin I am using for my local country is not Gutenberg ready. So I as a temporal measure, I have done some workarounds and everything is working just fine.

    While I am at it,
    I have reached out to the developer and informed them that WooCommerce 6.9 going up, Cart & Basket are block based, so they need to add that support to the plugin, and they working on.

    Again,
    thank you so much for patching in.

    Cheers!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey there ??

    Ah, that makes sense – glad you managed to identify the problem!

    The below developer-level support docs may be a good starting point if you would like to make your plugin compatible with the checkout block:

    On the other hand, since this has been marked as resolved, feel free to?create a new topic?if you need any further help. ??

    Also, if you have a minute, we’d love it if you could leave us a review:

    https://www.ads-software.com/support/plugin/woocommerce/reviews/

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Custom Payment option(s) not showing checkout page’ is closed to new replies.