Custom permalinks not working

  • Resolved nhrz

    (@nhrz)


    3 years ago

    Hello
    We just updated one of our pages and suddenly the custom permalink we had for it broke and we can’t correct it
    The permalink in our site had a special character (“?”) and that’s been reverted to “o” now and we can’t update it to “?” again
    This has caused major issues with our site and we have to 301 redirect several pages…
    Is this a known issue? Can it be remedied?
    Thank you so much in advance!

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    Hi @nhrz

    Please add the following filter:
    https://github.com/samiahmedsiddiqui/custom-permalinks#allow-accents-letters

    Hopefully, It will resolve your issue.

    Thanks & Regards,
    Sami

    Thread Starter nhrz

    (@nhrz)

    Hello
    Added it to our theme’s functions.php file but it still isn’t working

    We actually debugged the issue further and we can’t seem to change the permalinks at all? It doesn’t seem to be exclusive to accent characters but when we change a post’s permalink and then hit save, it reverts back to the default permalink. We can’t seem to change it at all?
    Thank you again!

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    Hi @nhrz

    We actually debugged the issue further and we can’t seem to change the permalinks at all?

    Can you please try to create post with English characters permalink only? Does that work? Also, please sent me an example permalink that you like to create along with the screenshot of General WordPress settings.

    Thanks & Regards,
    Sami

    Thread Starter nhrz

    (@nhrz)

    Hi @sasiddiqui
    Purely english characters doesn’t work either. Can’t seem to change the permalink at all, on any page
    Old posts work with accent characters but as soon as I update any of the posts, the permalinks are reverted to the original and we can’t change them anymore
    I’ve DM’d screenshots of both
    Thank you again!

    Thread Starter nhrz

    (@nhrz)

    Do you have an email I can send the settings to? Thank you again!

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    @nhrz You can send me an email at [email protected]

    Please add the following filter:
    https://github.com/samiahmedsiddiqui/custom-permalinks#allow-accents-letters

    Have you removed this filter? If not then please remove the filter and create the test post to check the permalink functionality again.

    Thanks & Regards,
    Sami

    Thread Starter nhrz

    (@nhrz)

    @sasiddiqui Hi, yes without the filter it works but it acts very weirdly. I will send you a video via email
    I’ve also sent you the screenshots
    Sometimes it works, sometimes it doesn’t, but the special characters never work. I’ll send more info via email
    Thank you!

    any news on this? I have a very similar problem, and am at my wits’ end…

    Also, when you say “add this filter”, assuming it is a solution, WHERE, exactly, should it be added? In which PHP file??? Thanks

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    Also, when you say “add this filter”, assuming it is a solution, WHERE, exactly, should it be added? In which PHP file??? Thanks

    You can add the filter in the theme functions.php file (In case you have a custom theme or a child theme is enabled) otherwise you can add it in the custom plugin.

    Thanks & Regards,
    Sami

    OK, now it is clear, thanks

    Plugin Author Sami Ahmed Siddiqui

    (@sasiddiqui)

    @nhrz Thank you for providing screenshot and video recording of your screen. I have sent you further question to debug the issue.

    As per my testing, filter is working fine as expected. I have found 1 weird issue in your General Settings that I have pointed out in the email, please review and provide me your feedback there.

    Thanks & Regards,
    Sami

Viewing 12 replies - 1 through 12 (of 12 total)
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